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So - What's Your Authority?

Ron Johnson had the right idea with JC Penney. Focus on the store environment and engage customers while they are in the storeand money will follow. Only catch – you have to get customers into the...

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Top 10 Reasons for Retailers to Attend SAPPHIRE NOW

Learn How to Deliver a Better Shopping Experience at the New Retail & Consumer Products Forum Day Be the first to market with products and services that your consumers want.  Maximize your return...

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The Road to SAPPHIRE: Where Partners Go to Win

This is the third blog post in the “Road to SAPPHIRE” series chronicling the SAP Retail team’s efforts before, during, and after the SAPPHIRE 2013 conference.  Click here to read other posts in the...

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Countdown to #SAPPHIRENOW 2013 - What's New and Noteworthy in Retail

We’re one week away from SAP’s SAPPHIRE NOW 2013 - truly the world's foremost business technology event! And you’re probably just getting around to filling in your agenda builder. Naturally, the main...

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The Road to SAPPHIRE: Reporting Live From Orlando

This is the fourth blog post in the “Road to SAPPHIRE” series chronicling the SAP Retail team’s efforts before, during, and after the SAPPHIRE 2013 conference.  Click here to read other posts in the...

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My Runway App: Co-Innovating with Brands for a Social Consumer Experience

My Runway is a social shopping app that allows fashion enthusiasts to follow the brands they love, and get personalized updates on what’s new, what is trending, and what’s on sale. As consumers...

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Innovations in In-Store Technology

The popularity and ease of online shopping have led retailers to update their stores with technological conveniences like tablets, interactive panels, and digital signage. Few of them have been listed...

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Take Your First Step to Retailing in Real Time

How was your SAPPHIRE NOW experience?  Let us know your thoughts in this brief survey so we can continuously improve the quality of service and value we bring to you. Since early April, I’ve been...

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Top Five Retail Replays from #SAPPHIRENOW

By most measures, this year's SAPPHIRE NOW raised the bar across many fronts (see Mark Yolton’s Day 1, Day 2, and Day 3 highlights).  I had high hopes and was certainly looking forward to SAPPHIRE NOW...

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SAP Retail Integration scenarios with iVend POS

This article discusses various options available to integrate SAP Retail with iVend Retail using Process Integration server (PI Server) with or without POSDM. Large enterprises spread across multiple...

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Meet my Personal Shopper, My Runway, an SAP Mobile App

Sitting at a coffee shop at the corner of Spadina and Queen, in the heart of the Toronto fashion district, I am enjoying a latte and some serious 'people watching'. I thought that this location, near...

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Moving Into the Arena: A Lesson in Inspirational Leadership

AtelierSAP  is a unique community of senior ex-SAP executives, largely engaged in current entrepreneurial pursuits. As part of my participation in the Leadership Excellence Acceleration Program  (LEAP)...

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OfficeMax’s Top Five Playlist from SAPPHIRE NOW Orlando 2013

Choosing which presentations to attend at SAPPHIRE NOW is a lot like shopping for shoes – so many great choices, so little time. In case you couldn’t make it to all the retail sessions you wanted to,...

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From Bangladesh to Bitcoin – Five Implications for Retailers

1129 workers die in a clothing factory collapse in BangladeshA 25 year old student uses a 3d home printer to create and successfully fire a gunStaples starts selling 3d printersUS government debates a...

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Plan demand and replenishment ahead of your competition!

Do you have trouble managing your inventory demand and replenishment? Learn what your Peers do differently.Click here to take the survey and anonymously compare your company's business-driven metrics...

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Opportunity At The Intersection Of Retail And Mobility

Shoppers with smartphones are leading the greatest change in retail since the adoption of the barcode, over 40 years ago. How will your business navigate the way in the new, uncharted territory created...

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Retail’s Digital Frontier: Copernican Moment or Passing Fad?

In the early 16th century, Nicolaus Copernicus proposed a model of a Sun-centered universe that upended the prevailing geocentric world view.  One could not be reconciled with the other. This shift in...

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How to engage shoppers with iPhones, Android or Windows Phone

Retailing is a competitive marketplace. A retailer must constantly evaluate its strategy and keep its focus on the ‘Added Value’ created for its customers and suppliers. In this article, I will discuss...

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An Experience Like No Other - My visit to Honduras with Retail Orphan Initiative

It's been four days since I landed back in the US from my trip to Honduras with the Retail Orphan Initiative (ROI). In some ways, the trip was what I expected -- a high school where orphans are getting...

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Not all BRICs are the same. Why India is more attractive for western...

We have all heard of the growing consumer class in BRIC (Brazil, Russia, India, China) countries and their importance to western retailers.  What is not well known is the relative differences in size...

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