Santa is busy, retailers are too !
This is my favourite time of the year. We're in the home stretch to close out the year, and retailers are ready for Black Friday. In the USA, that is traditionally Friday after Thanksgiving Day,...
View ArticleQVC: The World's First Social Network Evolves
This post originally appeared in Forbes. I am posting it here for my friends at SAP to see. Hard to believe, but QVC is about to turn twenty-seven years old. Its first broadcast aired on November...
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Profit or Loss in Retail – What a difference vendor programs make
The following is a guest blog post by Tushar Shah, Executive Director of Vistex, an SAP partner. What does it take to be successful in the retail industry today? We’ve all heard that retailers must...
View ArticleNRF 2014 - The Big Retail Show!
Do you ever think about the longevity of organizations and the challenge to remain relevant and fresh across the decades and generations? Not many companies get to celebrate 20, 40, or a 100+ year...
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Retail: The Give And Take of Social Media
As social media proliferates, pretty much every retailer is looking at how they can ”ride this wave” totheir advantage. But while many retailers think of it as just another channel to advertise to your...
View ArticleBig Data Challenges for Retailers during the Holiday Season
With Black Friday and Cyber Monday still top of mind, and the next couple of weeks leading up to what has been referred to as the biggest shopping season of the year, retailers are experiencing the...
View ArticleThanksgiving Weekend Retail Massacre: The Gift That Will Keep On Giving
This piece originally appeared on Forbes.com on December 2. Nothing has happened to change my point of view. I still think we're going to see a markdown bloodbath on or about December 17, and...
View ArticleRetail Top Tech Priorities for 2014
What are your top priorities for technology in Retail IT for 2014?I put this question to a panel of experts, including IDC's Leslie Hand, the National Retail Federation's Tom Litchford, and noted...
View ArticleGrocery: Why Mrs. Jones Should be Running Your Supply Chain
Mrs. Jones needs to do some grocery shopping. And she has the potential to be a loyal and profitable customer. But if she’s not actually running your supply chain, you’re missing the opportunity to win...
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New 'Fashion the Future' Hub Melds Tech and Style
Fashion and technology go together like skinny jeans and stilettos. But they're moving forward so fast it’s hard to keep up with what’s happening in the industry. To get the latest scoop on this...
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Snap, Crackle, Pop(-Up): Holiday Pop-Ups Make Christmas Shopping Hip
by Nancy Casey, VP Retail Solution Management, SAPHere today, gone tomorrow – pop-up shops are everywhere you look this holiday season. Just like the plastic pop-up timer on my Butterball turkey, when...
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Big Data Bus: Take a Ride on the Information Highway at #NRF14
Have you heard about the SAP Big Data Bus? Maybe you were so lucky to have seen the outside of it. But,you know where the real magic is? Of course, it’s inside! And we’re even more excited to announce...
View ArticleSAP Retail. Right. NOW. Video
In the moments that matter to the customer and to your business, leverage a platform to enable those moments and reinforces that NOW is TIME to invest in SAP. Take a look at our new video that was...
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NRF 2014 - Retail's Big Show!
Retail’s BIG SHOW in the Big Apple was the biggest ever and SAP was there in full force!Over 30,000 people from all over the world attended the NRF’s 103 Annual Convention and EXPO, held January 12-15...
View ArticlePolar Vortex 2.0 to re-freeze US Retail
Performance in the modern economy is all about optimizing profits and setting margins in Retail business. For Retailers this is an extremely complex and critical process. The more factors and data are...
View ArticleRetailers Prepare to LEAP
I just returned from my 33rd NRF Annual. Yes, 33rd. I was around when the show had major hanger vendors, massive displays of item price tags in the new style, and new equipment to print these price...
View ArticleFollow The Leader
How do you measure social media success? In retail, it’s one word - Burberry. With 884,416 followers and 15 million fans, Burberry is the leading luxury lifestyle brand on Instagram and Facebook. And...
View ArticleRetail Trends: Basics & Importance
It's important to think about the existing trends in retail design planet to keep the store environment on track. Never settle into a rut with the star exhibit, but the constant search market for...
View ArticleBalancing the service versus cost equation
As a retailer, you face many challenges. Your customers are more fickle than ever. They can shop when they want to and where they want to. Your only hope of keeping them loyal is meeting their...
View ArticlePerceived Value vs True Value
Have you ever thought that something you payed for did not live up to expectations whether a good or a service, or have you felt deceived by a seller? I have, because of perceived value. Perceived...
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